FAQ Home > FAQ

Q1. Is C318 fanless?And how to promise its dissipation?
A: Yes!It is fanless.We use the superconductive ALC board and highly pure aeronautical aluminum.
The thermal conductvity can reach 122W/m·k.Gennral aluminum board only can reach 5W/m·k.
And the shape of the bottem is designed to get better intiative radiation.

Q2. Does C318 achieve canbus error free in car?
A: Most of cars are available to install headlight To solve canbus error free please add the extra canbus decoder for C318.

Q3. How could I do if the bulbs are broken due to quality problem?Is there warranty?
A: Of course!Defective rate of the bulbs is controlled in 0.01%.
And we provide 18 months warranty for our products.
If testing any quality problem just show us the video of the broken bulbs,
of course we will analyze the problem and you will get the new free replacement.

Q4. How long does it take to produce my order?
A: For sample order with small quantity,it takes 1 to 3 working days.
    For order with large quantity,lead time is 5 to 7 woking days.

Q5. Could I type my logo on the bulbs?
A: Sure!We can type your logo on the bulbs with laser technology.Free service for it with small MOQ.
Kindly send us the original file of your logo in CDR or PSD format by email.

Q6. How about your survice?
A: We fully support OEM package and ODM according to your request.
We will reply you in time if you have any question and inquiry.

Q7. Which method of payment do you receive?
A: Western Union,Paypal,T/T.

Q8. How could you guarantee for exclusive sale for OEM&ODM service?
A: Product mold contact,non-disclosure,exclusive sale aggrement will be signed before beginning the project of OEM&ODM.

Q9. Is it the metal socket?And 360°?
A: Of course!It is 360° metal rotation socket.Easy installation and to make the perfect angle for the chip.

Q10. I could not see the driver of your bulbs,do you have it?
A: Yes!It is intelligent driving board in the bulbs.And to make the bulbs easier to install.

Q11.JENNYCAR is factory or trading company?
A:JENNYCAR looks a very normal and casual company name.And it looks like a trading company.But we are factory directly sale.We invest factory to produce then open another sales team with JENNYCAR to sell specially to overseas.


Q12.Where are you located?

A:we are located in Guangzhou China,below is the exact map where we are.
4th floor Jianshu Science and Technology Building 18th Punan Road Huangpu District Guangzhou 510760


auto led headlight 008618665082276